I recently purchased my Kosi and really like it, however within the first 7 days some of the stitching came apart. I emailed customer service and was offered a $10 refund (to go towards getting it repaired locally) or $20 to spend another time. I found this to be a very poor response, and will likely not buy any further products from Kosi, you can tell by the photo the stitching was done poorly.

Very comfortable.

I don't have endometriosis, but I do have an issue with my colon and often find that using a wheat bag gives me more relief than pain killers. I recently discovered the Kosi, recommended by an endometriosis sufferer and it was fantastic. Being able to wrap it around my lower abdomen provided so much relief. Thank you.

It was a gift for my Mum and she loves it

The missus loves them

The missus loves them

It is comfortable, looks great and an awesome design but ..... it simply does not hold the heart which is VERY disappointing. Started heating it as per the instructions but now, l have to heat it for 2 minutes, readjust and turn over then another 2 minutes and sometimes more then within a couple' of minutes, it is time to reheat. For the price, and sorry to say, l would not recommend it which is disappointing.

So great for back pain and general feeling of being given a warm hug!

The heating process is complicated when you are in pain and takes a lot to heat up for it then to cool down too quickly. I love the wrapping method it’s the reason a bought it but wouldn’t recommend.

Aesthetically please
Practical and generous dimensions
Does not stay warm for long
Materially very stretchy, I have to be gentle when putting it over my back

My husband and I purchased one each.. We both love the snug feel and fit but the heat simply/sadly does not last. I started mine at 2 mins now I’m up to 3.30 mins and still doesn’t last long at all before I need to reheat. His as well. Disappointed as it’s not an inexpensive purchase. We both have had to pull out our old wheat bags as a back up as they hold the heat heaps longer. We only bought them 2 weeks ago and we both need them regularly throughout the day with both of us with horrid back pain.

I love how this heatpack feels like youre getting a big snuggle. Its a shame that it doesnt stay very warm for long so when in pain with a flare up its up and down to the microwave every 15mins

I purchased a snuggle for my Husband for Father’s Day as he gets really sore neck and shoulders. I thought I’d spend a bit extra and try and get him a decent heat pack, this looked perfect…. However he has only used it three times as it takes forever to heat up to a temperature that is worth having on his shoulders, we’ve tried many ways and followed the instructions but it takes so many goes to try and heat it up wrapped in a damp towel and then doesn’t stay warm for very long. When you are in pain you just want something that is easy. Our old heat bags are back on rotation again while I look for something else.
I have to say I think I may Ihave wasted my money sadly.

I was unsure if I should buy this at the start but wow I’m so glad I did, it’s been such a life changer for my chronic conditions. It’s literally my emotional support heat pack now I use it every single day. I’ve tried so many heat packs and this one is so unique, the material is so soft and cozy and the smell isn’t bad at all, in fact I actually like the smell it calms me down. I love it so so much, the only thing is I wish it was a little bit longer on the back to target mid back as well but otherwise I love it. I even use it for my legs and stomach, it works everywhere!

I got this for my teenage daughter. Last year she was diagnosed with stress fractures in her lower back. Heat packs are great pain relief for her but all the traditional ones are small and she would have to tuck them into pants or low down for them to stay in place. Kosi has been so perfect, just heat, wrap it around her back and she can get on with things. 10/10 quality too!

The Snuggle is so comforting – it feels amazing to wear and fits really well. I love how soothing it is and the relief it brings. The only thing I’d love to see improved is the back section over the shoulder blades being a little longer, and maybe the addition of a small hook or clasp across the collar bones to help it stay perfectly in place. Even so, it’s such a wonderful product and I really appreciate the comfort it provides to sore shoulders, neck and upper back.

The Kosi 360 is honestly like a warm hug. I love that it wraps around so comfortably and can be worn under my clothes, which means I can keep moving through my day without having to stop and sit with a heat pack. It’s been such a support during endometriosis flare-ups and in my recovery after laparoscopy – soothing, practical, and comforting all at once.. Its been a Game-Changer for Endo and Recovery from laparoscopy. I wish I had found it sooner!

was hard to warm up first time as you needed to wrap in a damp towel so it doesn’t burn and was hard to fit in my microwave and didn’t find that it stayed very warm for long compared to a wheat pack bit disappointing

It is very comfortable, applies a good amount of pressure with the weight all around.
Bit of a hassle to warm up, smells a bit odd.

love the idea but in reality way too hard to heat up

I’ve used my Kosi for three weeks now, following my first laparoscopic excision surgery last month. It is great that it is hands free and provides 360 degree heat to the stomach and back, which provides comforting relief. I believe another section of Velcro needs to be added to the Kosi to prevent the significant piling of material, caused by the Velcro catching and pulling on itself. It also catches on skin or other material which could be prevented if a corresponding section of Velcro was added to the design. The bags are quite heavy and at first was too much weight to put on my stomach immediately following the surgery (especially when the bloating from the gas was at its worst). The bag is also already very stretched and out of shape (after not even 3 weeks of use). Overall. I think it is convenient and very comforting, but lacks the quality I was expecting of a heat bag at this price point

I have Adenomyosis and endo also. I get to the point that I'm in so much pain I can't move.

I have tired many other heat packs they would fall off or the wheat would go to the one side and you could never find the prefect size. UNTIL NOW. KOSI, is amazing... I am to heat it up and get around slowly. And wraps around my body providing relief and comfort in one.

Thank you. 😊

At first the kosi was good
But the more I use it the more the stuff inside seems to be disappearing maybe from
The heat of the microwave
It’s become lumpy and I am not liking it.
It’s not as much as an all over coverage as I thought it would be

I use this heat pack nearly all day everyday. I have Endometriosis, adenomyosis and PCOS and have chronic pelvic and back pain from it. This heat pack allows me to still get on with my day (having 3 kids) whilst getting some relief from my pain. I love the fact it is 360° meaning everywhere gets heated up and I don't have to decide between my pelvis or my back. The only downside is that I feel the fabric is a little thin and I worry it'll break. Otherwise I absolutely love it! Been a huge game changer for me!

Bought it for my girlfriend who suffers from endometriosis. She absolutely loves it, especially as it gives her the relief she needs when the pain becomes too much.